Effective Date: 04 July 2025

Welcome to WorldIPTV.Store. We’re committed to providing a smooth, transparent experience from purchase to playback. This Refund Policy explains when and how you can request a refund for digital IPTV services, while ensuring all processes remain fully DMCA‑safe.

1. Overview

Because our products are delivered digitally and activated immediately, refunds work differently from physical‑goods returns. We grant refunds under specific, clearly defined conditions to protect both our customers and our network integrity.

2. Eligibility for Refunds

Note: Refunds are not granted for network issues caused by your ISP, home router, or device misconfiguration.

3. Non‑Refundable Situations

• Plans that have already consumed more than 5 GB of data or viewed 2 hours of content

• Renewals or recurring subscriptions that were not cancelled before the renewal date

• Discounted “Flash Sale” or trial packages clearly marked non‑refundable at checkout

• Accounts suspended for violation of our Terms of Service or fair‑use limits

4. How to Request a Refund

1. Contact Support
   Email [email protected] or open a live‑chat ticket with:

   • Order ID

   • Payment method & last 4 digits (if card)

   • Reason for refund

2. Troubleshoot Together
   Our team may request diagnostics or device screenshots to rule out local issues.

3. Approval & Processing
   Approved refunds are processed to your original payment method within 5–10 business days.

5. Partial Refunds

If you request a refund after 48 hours but within your plan’s first 7 days, we may grant a pro‑rated refund minus:

• A $5 service fee (server provisioning & payment gateway costs)

• Any promotional credits or vouchers applied at checkout

6. Chargebacks

Initiating a chargeback without contacting us voids eligibility for future purchases and may result in account termination. We respond to all chargebacks with order logs, IP stamps, and usage records.

7. Compliance & DMCA Safety

WorldIPTV.Store distributes only legally sourced, non‑branded streams. We do not host or redistribute copyrighted logos, channel names, or trademarked content. Refund claims based on “missing specific branded channels” are not accepted, as we clearly market only generic, DMCA‑safe IPTV features.

8. Policy Updates

We may update this policy to reflect legal, operational, or service changes. All revisions take effect upon posting to this page. Continued use of our service after a change indicates acceptance of the revised terms.

9. Contact

Questions? Reach us 24 / 7:

• Email: [email protected]

• Live Chat: available bottom‑right of every page

• Ticket Center: worldiptv.store/support

Thank you for choosing WorldIPTV.Store. We appreciate your trust and strive to deliver a fair, hassle‑free refund experience while maintaining strict DMCA compliance.